Accepted Papers

Reinforcement Learning to Optimize Long-term User Engagement in Recommender Systems

Lixin Zou, Long Xia, Zhuoye Ding, Song Jiaxing, Weidong Liu and Dawei Yin


Recommender systems play a crucial role in our daily lives. Feed streaming mechanism has been widely used in the recommender system, especially on the mobile Apps. The feed streaming setting provides users the interactive manner of recommendation in never-ending feeds. In such a manner, a good recommender system should pay more attention to user stickiness, which is far beyond classical instant metrics and typically measured by long-term user engagement. Directly optimizing long-term user engagement is a non-trivial problem, as the learning target is usually not available for conventional supervised learning methods. Though reinforcement learning~(RL) naturally fits the problem of maximizing the long term rewards, applying RL to optimize long-term user engagement is still facing challenges: user behaviors are versatile to model, which typically consists of both instant feedback (eg. clicks) and delayed feedback (eg. dwell time, revisit); in addition, performing effective off-policy learning is still immature, especially when combining bootstrapping and function approximation. To address these issues, in this work, we introduce a RL framework—- FeedRec to optimize the long-term user engagement. FeedRec includes two components: 1)~a Q-Network which designed in hierarchical LSTM takes charge of modeling complex user behaviors, and 2)~a S-Network, which simulates the environment, assists the Q-Network and voids the instability of convergence in policy learning. Extensive experiments on synthetic data and a real-world large scale data show that FeedRec effectively optimizes the long-term user engagement and outperforms state-of-the-arts.

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